Hey, I'm

Priyanka

Hey, I'm

Priyanka

Hey, I'm

Priyanka

DESIGN

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DESIGN

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SELECTED WORK

ALL

PRODUCT

DESIGN SYSTEM

ACCESSIBILITY

RESEARCH

PRODUCT

Closing Post-ED follow-up gaps through workflow-first design at Optum

JUNE 2022 — JANUARY 2023

DETAIL

Mapped fragmented post-ED workflows across tools and roles to design a unified experience that reduced context switching, surfaced next-best actions, and helped case managers follow up with patients more reliably.

PRODUCT

Designing an AI-Driven Meal Planning System to Reduce Household Food Waste

JANUARY 2024 — JANUARY 2025

DETAIL

Designed AI-powered meal planning features grounded in real cooking behavior—helping people use what they already have, reduce food waste, and avoid daily decision fatigue.

ACCESSIBILITY

DESIGN SYSTEM

Turning a stalled AI design system rollout into an 80% product team adoption

JANUARY 2025 — JUNE 2025

DETAIL

Built design-system foundations to support teams transitioning from legacy workflows to AI-assisted development—improving speed to market while maintaining quality and consistency.

ACCESSIBILITY

DESIGN SYSTEM

Designing drag & drop that works for everyone at Optum

JANUARY 2024 — MARCH 2024

DETAIL

Redesigned a core drag-and-drop interaction to work across clinical and consumer contexts—supporting diverse input methods, accessibility needs, and real-world usage patterns.

PRODUCT

Making hidden platform value visible at scale at Optum

OCTOBER 2021 — MARCH 2022

DETAIL

Unified fragmented platform knowledge into a shared, decision-ready framework—making product value easier to see, coordinate around, and translate into healthcare impact.

PRODUCT

Delivered · Case Study in Progress

Designing reliable enterprise data workflows at scale at UnitedHealth Group

OCTOBER 2025 — FEBRUARY 2026

DETAIL

Designed internal workflows for managing data rules, tests, and notifications—helping teams make changes with confidence while protecting downstream systems from breakage.

RESEARCH

DESIGN SYSTEM

Case Study in Progress

Validating Drag & Drop Through Real Clinical Workflows at Optum

MARCH 2024

DETAIL

Partnered with clinicians to test drag-and-drop interactions in realistic scenarios, validating usability, safety, and edge cases before scaling the component across products.

RESEARCH

PRODUCT

Case Study in Progress

Understanding the Friction Behind “What’s for Dinner?” with AI startup

SEPTEMBER 2023 — DECEMBER 2023

DETAIL

Conducted research to uncover where meal planning breaks down—revealing decision fatigue, time pressure, and ingredient waste that shaped the direction of the product.

SELECTED WORK

CATEGORY

PRODUCT

Closing Post-ED follow-up gaps through workflow-first design at Optum

JUNE 2022 — JANUARY 2023

DETAIL

Mapped fragmented post-ED workflows across tools and roles to design a unified experience that reduced context switching, surfaced next-best actions, and helped case managers follow up with patients more reliably.

PRODUCT

Reducing food waste by designing around real cooking habits at AI startup

JANUARY 2024 — JANUARY 2025

DETAIL

Designed AI-powered meal planning features grounded in real cooking behavior—helping people use what they already have, reduce food waste, and avoid daily decision fatigue.

ACCESSIBILITY

DESIGN SYSTEM

Turning a stalled AI design system rollout into an 80% product team adoption

JANUARY 2025 — JUNE 2025

DETAIL

Built design-system foundations to support teams transitioning from legacy workflows to AI-assisted development—improving speed to market while maintaining quality and consistency.

ACCESSIBILITY

DESIGN SYSTEM

Designing drag & drop that works for everyone at Optum

JANUARY 2024 — MARCH 2024

DETAIL

Redesigned a core drag-and-drop interaction to work across clinical and consumer contexts—supporting diverse input methods, accessibility needs, and real-world usage patterns.

PRODUCT

Making hidden platform value visible at scale at Optum

OCTOBER 2021 — MARCH 2022

DETAIL

Unified fragmented platform knowledge into a shared, decision-ready framework—making product value easier to see, coordinate around, and translate into healthcare impact.

PRODUCT

Delivered · Case Study in Progress

Designing reliable enterprise data workflows at scale at UnitedHealth Group

OCTOBER 2025 — FEBRUARY 2026

DETAIL

Designed internal workflows for managing data rules, tests, and notifications—helping teams make changes with confidence while protecting downstream systems from breakage.

RESEARCH

DESIGN SYSTEM

Case Study in Progress

Validating Drag & Drop Through Real Clinical Workflows at Optum

MARCH 2024

DETAIL

Partnered with clinicians to test drag-and-drop interactions in realistic scenarios, validating usability, safety, and edge cases before scaling the component across products.

RESEARCH

PRODUCT

Case Study in Progress

Understanding the Friction Behind “What’s for Dinner?” with AI startup

SEPTEMBER 2023 — DECEMBER 2023

DETAIL

Conducted research to uncover where meal planning breaks down—revealing decision fatigue, time pressure, and ingredient waste that shaped the direction of the product.

SELECTED WORK

ALL

PRODUCT

DESIGN SYSTEM

ACCESSIBILITY

RESEARCH

PRODUCT

Closing Post-ED follow-up gaps through workflow-first design at Optum

JUNE 2022 — JANUARY 2023

DETAIL

Mapped fragmented post-ED workflows across tools and roles to design a unified experience that reduced context switching, surfaced next-best actions, and helped case managers follow up with patients more reliably.

PRODUCT

Designing an AI-Driven Meal Planning System to Reduce Household Food Waste

JANUARY 2024 — JANUARY 2025

DETAIL

Designed AI-powered meal planning features grounded in real cooking behavior—helping people use what they already have, reduce food waste, and avoid daily decision fatigue.

ACCESSIBILITY

DESIGN SYSTEM

Turning a stalled AI design system rollout into an 80% product team adoption

JANUARY 2025 — JUNE 2025

DETAIL

Built design-system foundations to support teams transitioning from legacy workflows to AI-assisted development—improving speed to market while maintaining quality and consistency.

ACCESSIBILITY

DESIGN SYSTEM

Designing drag & drop that works for everyone at Optum

JANUARY 2024 — MARCH 2024

DETAIL

Redesigned a core drag-and-drop interaction to work across clinical and consumer contexts—supporting diverse input methods, accessibility needs, and real-world usage patterns.

PRODUCT

Making hidden platform value visible at scale at Optum

OCTOBER 2021 — MARCH 2022

DETAIL

Unified fragmented platform knowledge into a shared, decision-ready framework—making product value easier to see, coordinate around, and translate into healthcare impact.

PRODUCT

Delivered · Case Study in Progress

Designing reliable enterprise data workflows at scale at UnitedHealth Group

OCTOBER 2025 — FEBRUARY 2026

DETAIL

Designed internal workflows for managing data rules, tests, and notifications—helping teams make changes with confidence while protecting downstream systems from breakage.

RESEARCH

DESIGN SYSTEM

Case Study in Progress

Validating Drag & Drop Through Real Clinical Workflows at Optum

MARCH 2024

DETAIL

Partnered with clinicians to test drag-and-drop interactions in realistic scenarios, validating usability, safety, and edge cases before scaling the component across products.

RESEARCH

PRODUCT

Case Study in Progress

Understanding the Friction Behind “What’s for Dinner?” with AI startup

SEPTEMBER 2023 — DECEMBER 2023

DETAIL

Conducted research to uncover where meal planning breaks down—revealing decision fatigue, time pressure, and ingredient waste that shaped the direction of the product.

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DESIGN

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