Hey, I'm
Priyanka
Hey, I'm
Priyanka
Hey, I'm
Priyanka
DESIGN
+
RESEARCH
DESIGN
+
RESEARCH
SELECTED WORK
ALL
PRODUCT
DESIGN SYSTEM
ACCESSIBILITY
RESEARCH
PRODUCT
Closing Post-ED follow-up gaps through workflow-first design at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Mapped fragmented post-ED workflows across tools and roles to design a unified experience that reduced context switching, surfaced next-best actions, and helped case managers follow up with patients more reliably.
PRODUCT
Reducing food waste by designing around real cooking habits at AI startup
OCTOBER 2021 — JANUARY 2023
DETAIL
Designed AI-powered meal planning features grounded in real cooking behavior—helping people use what they already have, reduce food waste, and avoid daily decision fatigue.
PRODUCT
Delivered · Case Study in Progress
Designing reliable enterprise data workflows at scale at UnitedHealth Group
OCTOBER 2021 — JANUARY 2023
DETAIL
Designed internal workflows for managing data rules, tests, and notifications—helping teams make changes with confidence while protecting downstream systems from breakage.
ACCESSIBILITY
DESIGN SYSTEM
Case Study in Progress
Designing drag & drop that works for everyone at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Redesigned a core drag-and-drop interaction to work across clinical and consumer contexts—supporting diverse input methods, accessibility needs, and real-world usage patterns.
ACCESSIBILITY
DESIGN SYSTEM
Case Study in Progress
Designing systems that help teams move faster without sacrificing quality at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Built design-system foundations to support teams transitioning from legacy workflows to AI-assisted development—improving speed to market while maintaining quality and consistency.
PRODUCT
Delivered · Case Study in Progress
Designing member profiles that enable faster, safer decisions for nurses at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Unified fragmented member data into a decision-ready profile that aligned with nursing workflows—making critical context easier to scan, trust, and act on during post-ED follow-up.
RESEARCH
DESIGN SYSTEM
Case Study in Progress
Validating Drag & Drop Through Real Clinical Workflows at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Partnered with clinicians to test drag-and-drop interactions in realistic scenarios, validating usability, safety, and edge cases before scaling the component across products.
RESEARCH
PRODUCT
Case Study in Progress
Understanding the Friction Behind “What’s for Dinner?” with AI startup
OCTOBER 2021 — JANUARY 2023
DETAIL
Conducted research to uncover where meal planning breaks down—revealing decision fatigue, time pressure, and ingredient waste that shaped the direction of the product.
SELECTED WORK
CATEGORY
PRODUCT
Closing Post-ED follow-up gaps through workflow-first design at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Mapped fragmented post-ED workflows across tools and roles to design a unified experience that reduced context switching, surfaced next-best actions, and helped case managers follow up with patients more reliably.
PRODUCT
Reducing food waste by designing around real cooking habits at AI startup
OCTOBER 2021 — JANUARY 2023
DETAIL
Designed AI-powered meal planning features grounded in real cooking behavior—helping people use what they already have, reduce food waste, and avoid daily decision fatigue.
PRODUCT
Delivered · Case Study in Progress
Designing reliable enterprise data workflows at scale at UnitedHealth Group
OCTOBER 2021 — JANUARY 2023
DETAIL
Designed internal workflows for managing data rules, tests, and notifications—helping teams make changes with confidence while protecting downstream systems from breakage.
ACCESSIBILITY
DESIGN SYSTEM
Case Study in Progress
Designing drag & drop that works for everyone at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Redesigned a core drag-and-drop interaction to work across clinical and consumer contexts—supporting diverse input methods, accessibility needs, and real-world usage patterns.
ACCESSIBILITY
DESIGN SYSTEM
Case Study in Progress
Designing systems that help teams move faster without sacrificing quality at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Built design-system foundations to support teams transitioning from legacy workflows to AI-assisted development—improving speed to market while maintaining quality and consistency.
PRODUCT
Delivered · Case Study in Progress
Designing member profiles that enable faster, safer decisions for nurses at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Unified fragmented member data into a decision-ready profile that aligned with nursing workflows—making critical context easier to scan, trust, and act on during post-ED follow-up.
RESEARCH
DESIGN SYSTEM
Case Study in Progress
Validating Drag & Drop Through Real Clinical Workflows at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Partnered with clinicians to test drag-and-drop interactions in realistic scenarios, validating usability, safety, and edge cases before scaling the component across products.
RESEARCH
PRODUCT
Case Study in Progress
Understanding the Friction Behind “What’s for Dinner?” with AI startup
OCTOBER 2021 — JANUARY 2023
DETAIL
Conducted research to uncover where meal planning breaks down—revealing decision fatigue, time pressure, and ingredient waste that shaped the direction of the product.
SELECTED WORK
ALL
PRODUCT
DESIGN SYSTEM
ACCESSIBILITY
RESEARCH
PRODUCT
Closing Post-ED follow-up gaps through workflow-first design at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Mapped fragmented post-ED workflows across tools and roles to design a unified experience that reduced context switching, surfaced next-best actions, and helped case managers follow up with patients more reliably.
PRODUCT
Reducing food waste by designing around real cooking habits at AI startup
OCTOBER 2021 — JANUARY 2023
DETAIL
Designed AI-powered meal planning features grounded in real cooking behavior—helping people use what they already have, reduce food waste, and avoid daily decision fatigue.
PRODUCT
Delivered · Case Study in Progress
Designing reliable enterprise data workflows at scale at UnitedHealth Group
OCTOBER 2021 — JANUARY 2023
DETAIL
Designed internal workflows for managing data rules, tests, and notifications—helping teams make changes with confidence while protecting downstream systems from breakage.
ACCESSIBILITY
DESIGN SYSTEM
Case Study in Progress
Designing drag & drop that works for everyone at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Redesigned a core drag-and-drop interaction to work across clinical and consumer contexts—supporting diverse input methods, accessibility needs, and real-world usage patterns.
ACCESSIBILITY
DESIGN SYSTEM
Case Study in Progress
Designing systems that help teams move faster without sacrificing quality at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Built design-system foundations to support teams transitioning from legacy workflows to AI-assisted development—improving speed to market while maintaining quality and consistency.
PRODUCT
Delivered · Case Study in Progress
Designing member profiles that enable faster, safer decisions for nurses at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Unified fragmented member data into a decision-ready profile that aligned with nursing workflows—making critical context easier to scan, trust, and act on during post-ED follow-up.
RESEARCH
DESIGN SYSTEM
Case Study in Progress
Validating Drag & Drop Through Real Clinical Workflows at Optum
OCTOBER 2021 — JANUARY 2023
DETAIL
Partnered with clinicians to test drag-and-drop interactions in realistic scenarios, validating usability, safety, and edge cases before scaling the component across products.
RESEARCH
PRODUCT
Case Study in Progress
Understanding the Friction Behind “What’s for Dinner?” with AI startup
OCTOBER 2021 — JANUARY 2023
DETAIL
Conducted research to uncover where meal planning breaks down—revealing decision fatigue, time pressure, and ingredient waste that shaped the direction of the product.
